Support That Starts With You

At AOK, we don’t assume. We ask, we listen, and we adapt—because your voice matters.
You tell us what works for you, and we build support around that.

Here’s how we make sure you always feel AOK:

You’re In Control – We’re Here to Support

  • You choose who supports you, how, and when.

  • We personalise every service to fit your life, not the other way around.

  • Need to make a change? Just say the word—we’ve got you.

We Listen Because Your Voice Counts

  • Whether it’s a compliment, a concern, or an idea—we welcome it.

  • We take feedback seriously and complaints without judgment.

  • We’ll never ignore you or make you feel like a problem—we’re problem solvers.

  • We celebrate diversity and welcome everyone.

  • Whether you’re Aboriginal or Torres Strait Islander, culturally and linguistically diverse, LGBTQIA+, or simply unique—you belong at AOK.

  • We’ll match supports to your culture, language, values, and preferences.

Support That Respects Every Part of You

Safety Comes First Standard

  • Our team is trained in the NDIS Code of Conduct and best practice safety procedures.

  • We have zero tolerance for abuse, neglect, or exploitation—and act fast to protect our participants.

  • Your physical, emotional, and financial safety is our priority.

Your Privacy Is Safe With Us

  • We respect your personal information and handle it with care.

  • What you tell us stays private—always.

  • We’ll only share details with your permission (or when legally required), and we’ll keep you in the loop.